Dear clients,

We inform you that Adriatic Bank has improved its electronic and mobile banking services in order to provide a modern service.

Our new application is ready to be launched and it is necessary to perform the migration. You can download the application on the App Store for iOS devices using the link and on the Google Play Store for Android devices using the link.

Instructions for installation and operation in new application can be found on our website, and in case you need assistance during the migration, our customer support team is available to you through the following channels:

– E-mail: support@adriaticbank.com

– Phone (voice, viber, whatsapp):

+38267159424

+38267169778

– Chat: via mobile app (Homepage ->Top left corner)

By installing the new applications, you gain access to the following functionalities:

• Insight into the balance and list of payments of selected client accounts
• Loan and credit card balance information
• Fast and secure payment
• Easy money transfer
• Overview of ATM and branch locations

Adriatic Bank pays special attention to the security of electronic banking users by employing modern data protection methods:

• The PIN accessed is known only to the user, so in case of theft or loss of the mobile device, it cannot be misused.
• Account data are not stored in the mobile device, and PIN entry is protected by a variable keyboard.
• Services that are accessed by PIN are automatically blocked in case of multiple consecutive incorrect PIN entries.

Thank you for your confidence,

Respectfully yours,

Adriatic Bank